Women's Ski Jacket Windproof Snowboard Jacket

Step 1: Please email our customer service representatives at service@nlmps.com to get a return authorization and return address, stating your order number and reason for return.

Step 2: After receiving your email with the exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return. 

Step 3: You will receive the refund within one week or have an exchange order processed after we receive your package. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)

Please send your questions to service@nlmps.com and we'll reply to you within 24 hours